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At SENZA, we strive to provide you with the best shopping experience and ensure your satisfaction with our products.

We are pleased to offer an exchange policy for most items within our range, allowing you to make changes if needed.

However, please note that due to hygiene and health considerations, we are unable to accept exchanges for underwear and body products. This policy is in place to prioritize the safety and well-being of all our customers.

We appreciate your understanding in this matter and encourage you to carefully review product details before making your purchase. If you have any questions or require further assistance, our dedicated customer support team is always ready to help.

Thank you for choosing SENZA for your shopping needs!